All-in-one hotel software built from ground up by a Hotel Manager

❝It's really good to see the system developing over the years and the little tweaks you have given it this year haven't gone un-noticed!❞

❝Fourteen Years with Resident Pro - Still Can't Imagine Running Without It. I can honestly say it's transformed how we run our 33-bedroom hotel. What started as searching for software that actually understood hospitality has turned into a partnership with a system that grows with us. The breadth of functions Resident Pro covers is staggering. We're talking everything from bookings and check-ins to housekeeping schedules and financial reporting - all in one place that actually makes sense. But what really sets it apart is how it connects everything else too. The OTA integrations alone save us hours every day. Booking.com, Expedia, and more - all the major online travel agencies feed directly into Resident Pro. No more logging into six different platforms to check availability or manually updating rates. Change your pricing once, and it updates everywhere. A guest books through any OTA, and it appears instantly in your system with all their details. No double bookings, no missed reservations, no frantically switching between screens during busy periods. But here's where it gets really clever - everything in the hotel talks to Resident Pro. Our bar till automatically posts drinks charges to the right room. Restaurant orders from the kitchen pad flow straight to guest bills. I can check occupancy, approve late checkouts, or see tonight's arrivals from my iPhone while I'm anywhere in the world! It's like having the entire hotel operation in your pocket. Then there's the accounts integration. Your daily takings, deposits, outstanding balances, bar revenue, restaurant charges - everything flows straight into your accounting software with all the different reports. No jumping between six different systems. No wondering if your occupancy report matches your revenue figures or whether that guest's bar bill made it onto their room charge. Everything talks to everything else, which sounds basic until you've tried running a hotel on software that doesn't. But here's what sets Resident Pro apart from every other system we've tried: Martin. Martin wrote this software, and he's still the one answering emails, taking calls, and genuinely listening when you say "wouldn't it be great if we could also..." He doesn't just maintain the software - he improves it. Constantly. Ideas we've suggested have appeared in updates days later, not because we're special customers, but because Martin understands that good software evolves with the people using it. In hospitality, you need systems that work at 3am when your night porter has a problem, at 7am when breakfast service starts, and at 2pm when checkout chaos hits. Resident Pro handles all of it without breaking a sweat. More importantly, when we've had questions or needed support, Martin's been there. Not a call centre, not a ticket system - Martin himself. Fourteen years later, I still discover features that make me think "how did we ever manage without this?" The learning curve was gentle, the ongoing support is exceptional, and the difference it's made to our daily operations is impossible to overstate. If you're running a hotel and still wrestling with systems that feel like they were designed by people who've never checked in a guest, try Resident Pro. Your future self will thank you.❞